Any questions?

Contact Us

If you would like to contact Drypers, please fill out the enquiry form at the bottom of this page.

Before you do that, please take a moment to check out Frequently Asked Questions below to see if your question is answered there.

If you have a general question about pregnancy or childcare, have you thought about asking the Community?

 

Common questions

Drypers Club
What is the Drypers Club?

By registering to the Drypers website, you’ll become part of the Drypers Club – a fantastic online parenting community. 

As a Drypers Club member you can:

- Share advice and experiences with other Kiwi parents in the Community
- Sign up for the monthly email newsletter
- If you’re pregnant, you can receive our Expected Drypers emails tracking your baby’s development
- Shop online for Drypers diapers at great prices
- Bank your Libeero Points collected from Drypers diaper packs
- Be eligible for exclusive member-only promotions
 
To become a Drypers Club member, and gain access to exclusive membership benefits, simply register now.

How do I update my Drypers Club member details?

Updating your details is easy! Simply visit Your Drypers and click on Your Settings. Then update your details and save them.

How do I delete my Drypers Club membership?

If you would like to delete your Drypers Club membership, visit Your Drypers and click on Your Settings. Scroll to the bottom of the page and select ‘Delete my account’.

This will permanently delete your membership, including any Drypers Points you have accumulated.

If you’d simply like to be invisible in the community, please just change your privacy options under Your Public Profile.

Drypers Points
What are Drypers Points?

All Drypers Ultra and Giggles packs offer Drypers Points.

You collect Drypers Points from the unique codes printed on the nappy packs.

The size of the nappy pack determines the number of Drypers Points they are worth.

Where do I find Drypers Points?

Drypers Ultra Newborn and Infant unique codes are printed inside the bottom flap of the pack.

All other Drypers nappies have the unique codes printed under the inside top flap of the nappy pack. 

The unique code is an alphabetical code with an expiry date printed beside it.

How do I bank Drypers Points?

You can bank, or store, Drypers Points online. It's easy and it means your points will never expire!

Simply login and visit Your Drypers Points.

 

Community & Forum - contributing
How can I add a comment to an article or member’s story?

You’ll need to be a Drypers Club member and logged in to add your comment. Then just type your comment into the box below the article or member’s story.

 

How can I add my own story?

To share your own stories, you’ll need to be a Drypers Club member.

Once you’ve signed in, go to Your Stories under 'Your Drypers'. From here you can easily add your experience and images.

Can I delete a comment I have made?

Sure! Go to Your Community under 'Your Drypers'.

Click on the 'Your Replies' tab, where you can view and delete your comments.

How can I see replies to my community posts?

Go to Your Community in ‘Your Drypers’.

In the ‘Your discussions’ tab, you can see what’s happening in conversations you’ve participated in.

How many votes has my poll had?

Go to Your Community under 'Your Drypers'.

Click on the ‘Your Polls’ tab and select the poll you’re interested in.

Contact Libero

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